Author(s): Sarah Horton.
About the Book: We design Web sites so people can use them. People doesn’t mean “some people” or “certain people.” With universal usability, our goal is to design Web sites that accommodate the diversity of people and the Web browsing devices that they use. To design Web sites that people can use, we must work within the flexible framework that the Web provides.
To this end, we must begin our process with a solid understanding of how the Web works. When we know its nature, we can make intelligent design decisions that uphold rather than impede its functionality. Whenever we face a decision that may impact function, we must look for other options.